Symptoms
Accessing certain JIRA pages result in:
Filters are resulting in:
When trying to re-index JIRA, the following error will be thrown:
This error can also be thrown during a re-index:
2012-11-25 16:21:36,897 JiraTaskExectionThread-1 ERROR admin 981x203x1 6slf04 10.1.250.116 /secure/admin/IndexReIndex.jspa [jira.util.index.CompositeIndexLifecycleManager] Reindex All FAILED. Indexer: DefaultIndexManager: paths: [/var/atlassian/application-data/jira/caches/indexes/comments, /var/atlassian/application-data/jira/caches/indexes/issues, /var/atlassian/application-data/jira/caches/indexes/changes]
com.atlassian.jira.util.RuntimeIOException: java.io.IOException: directory '/var/atlassian/application-data/jira/caches/indexes/comments' exists and is a directory, but cannot be listed: list() returned null
at com.atlassian.jira.index.DefaultIndexEngine.clean(DefaultIndexEngine.java:146)
at com.atlassian.jira.index.DefaultManager.deleteIndexDirectory(DefaultManager.java:43)
at com.atlassian.jira.issue.index.DefaultIssueIndexer.deleteIndexes(DefaultIssueIndexer.java:205)
at com.atlassian.jira.issue.index.DefaultIndexManager.doStopTheWorldReindex(DefaultIndexManager.java:824)
at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:335)
at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:301)
Caused by: java.io.IOException: directory '/var/atlassian/application-data/jira/caches/indexes/comments' exists and is a directory, but cannot be listed: list() returned null
?
Cause
The re-indexing process fails when JIRA index file(s) is/are corrupted for any reason, for example the JIRA service may be terminated unexpectedly because of an power outage.
Resolution
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